Terms of Service
These terms apply when you apply for, buy a ticket to, or attend a Green House gathering.
1. Who we are and applying
Green House is a creative collective in Sydney, Australia, run by Jazmyn Gillies (ABN 69 826 561 994) as a sole trader, trading as Green House Au. In these terms, "Green House", "we" and "us" mean Jazmyn Gillies trading as Green House Au. "You" means the person applying for, buying a ticket to, or attending a gathering. We run Events, Lives and Socials (our "gatherings"). These terms take effect on 22 October 2026.
By applying, buying a ticket or attending, you agree to these terms and to our Privacy Policy.
Application only. Socials are by application. Applying doesn't guarantee a place. We choose guests to keep each Social curated and small, and we don't have to explain our decision.
Age. You must be 18 or over to apply or attend.
Your application. The information you give us must be true and your own. We may decline or cancel your place if it isn't.
2. Tickets, payment and your saved card
Saving a card. To apply for a Social, you save a card with our payment provider, Stripe. Your card is not charged when you apply. By ticking the authorisation box on the application form, you authorise us to charge that card the ticket price shown on the form if you are accepted.
If you're accepted. We charge the ticket price to your saved card and send you a confirmation. Prices are in Australian dollars and shown before you apply.
If you're not accepted. Your card is never charged, and we delete your saved card details.
If your card is declined. We'll message you straight away. You'll have 48 hours to update your card. If the payment hasn't gone through by then, your spot is released and you are not charged.
Tickets. A ticket is a personal, non-transferable place at one gathering unless we agree otherwise (see "Replacements" below). A ticket includes one cocktail and one starter at the venue. Anything else you order is paid for directly with the venue on the night.
3. Cancellations, refunds and no-shows
If you can't come. If you tell us at least 48 hours before the Social, we'll refund half the ticket price. If you tell us less than 48 hours before, there is no refund.
Replacements. Because every place matters at our gatherings, we'll look for a replacement for your spot from the other applicants we didn't initially accept. We can't promise to find one. If we offer your spot to someone we didn't initially accept, we'll invite them to save a card again, and they're only charged once they accept. You can also suggest someone to take your place, who must apply and be approved by us like any other guest.
No-shows. If you don't arrive and haven't cancelled, your ticket is not refunded. Repeated cancellations or no-shows may affect whether we accept your future applications.
If we cancel or reschedule. If we cancel a gathering, you'll receive a full refund. If we reschedule and you can't make the new date, you can ask for a full refund.
Your legal rights. Nothing in these terms limits any rights you have under the Australian Consumer Law that can't be excluded.
4. Behaviour, safety and the venue
Green House gatherings are warm, respectful rooms. Harassment, discrimination, unwanted contact, aggression or illegal behaviour won't be tolerated. We or the venue may remove anyone who breaks this, without a refund.
Gatherings are held at partner venues that serve alcohol. You must follow the venue's house rules and the law, including responsible service of alcohol. The venue may refuse service or entry, and we may refuse entry if we think it's unsafe.
5. Photos and video
We photograph and film our gatherings, and share the content on our channels and with the venue. By attending, you agree we may use images and video of you taken at the gathering. If you'd rather not appear, tell us on the night or contact us afterwards, and we'll remove you where we can.
6. Our responsibility
We take care to run safe, well-organised gatherings. To the extent the law allows, we aren't responsible for loss, injury or damage that happens at a gathering and isn't caused by us, including your belongings, other guests, or the venue's premises and services. We can't promise any particular outcome, such as a collaboration or connection, from attending.
7. Messages and privacy
By applying, you agree to receive emails and text messages from us about your application and, if you're accepted, about your Social. We'll only send you news about future Socials and events if you tick the optional boxes on the application form. See our Privacy Policy for how we handle your information and how to unsubscribe.
8. Changes and contact
We may update these terms, and will post the latest version on our website with its date. For a gathering you've already got a ticket to, the terms you agreed to when you applied still apply. These terms are governed by the laws of New South Wales, Australia.
Contact us. Green House, Sydney NSW. Email: info@greenhouseau.com. Last updated: 22 October 2026.